Top 6 Manual Software Testing Companies in 2024

Delivering high-quality software that performs consistently is essential for maintaining a positive reputation and providing a seamless user experience. Bugs and inconsistencies can significantly undermine user satisfaction, making it essential to meet high standards of performance and reliability. So, how can you ensure your application aligns with these expectations?

The key is effective manual software testing. In this article, we’ll explain what manual testing involves and highlight the top 6 manual software testing companies to help you achieve reliable software performance. Let’s dive in!

We can help you drive manual testing as a key initiative aligned to your business goals

What is manual testing?

Manual testing is crucial to the software quality assurance (QA) process. In manual testing, testers interact with the software manually, simulating real-world user actions. Unlike automated testing, which uses scripts and tools, manual testing relies on human judgment and input.

It is particularly valuable during the early stages of development when the software is still evolving, and automated tests may not yet be applicable. Manual testing provides the human perspective needed to evaluate user interfaces (UI), user experiences (UX), and overall functionality, offering insights that automated tools might miss.

Why is manual testing important?

Human insight: Manual testing leverages human judgment to detect subtle issues that automated tools may overlook, especially those related to user experience and usability.
Flexibility: It allows testers to adapt and explore different test scenarios on the fly, providing broader test coverage for complex systems.
Early bug detection: Manual testing is valuable in the early stages of development, where software is rapidly changing, and automated tests may not be practical or fully applicable.
Evaluating UI/UX: Manual testing is ideal for assessing user interfaces and user experiences from the end-user’s perspective, ensuring the product is intuitive and functional.
Handling complex scenarios: Some test cases, such as visual layout checks or nuanced functionality, require human observation, which manual testing excels at.
Testing for Edge cases: Manual testers can explore unexpected or less-defined use cases that predefined automated scripts may not cover.
Exploratory testing: Testers can perform unscripted, exploratory testing to discover unanticipated defects, which is essential for dynamic and evolving software.
Cost-effective for small projects: Manual testing can be more cost-effective than setting up and maintaining automated test suites for smaller projects.
Immediate feedback: Manual testing provides immediate feedback on software performance, helping developers address issues more quickly.
Human-like interaction: It simulates how actual users will interact with the software, offering a real-world perspective on the product’s functionality and usability.

6 Manual software testing companies worth considering

1. Global App Testing – “Grow your product globally through best-in-class functional and UX testing.”

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We understand that selecting the right supplier is a significant decision, and we'd like to invite you to consider including Global App Testing on your shortlist of app development tools.

As experts in crowdtesting, we provide a wide range of testing services to support developers at every stage of app development. Our global community of over 90,000 testers spans over 190 countries and territories, allowing us to conduct tests on real devices and in diverse software environments. With our platform, you can seamlessly run test cases and exploratory tests tailored to your target market, receiving comprehensive results within 6 to 48 hours.

Key features:

General features:

Crowdtesting: Leverage a global network of over 90,000 professional testers for thorough crowdtesting services.
Real device testing: To ensure realistic testing environments, tests will be performed on an array of over 60,000 actual devices.
Cross-platform testing: Test across various platforms, including websites, web apps, and mobile applications (iOS and Android).
Localization testing: Evaluate app performance in different international markets to ensure local relevance and compliance.
Bug reproduction: Receive detailed reports on bug validation to streamline the resolution process.
Usability feedback: Gather insights from real users to prioritize improvements in user experience.
Comprehensive reporting: Get detailed reports, including graphical and video insights of testing results.
Global App Testing platform: A user-friendly interface providing access to bug reports, test case results, and qualitative insights.
Integration capabilities: Seamlessly integrates with CI/CD systems and tools like Jira, GitHub, TestRail, and more.

Testing types:

Functional testing: Detect and resolve functional issues with crowdsourced testing methodologies to ensure all key features work seamlessly.
Regression testing: Maintain application reliability by verifying consistent performance after updates or changes.
Exploratory testing: Obtain test results, including videos and logs, within 36 hours, enabling rapid issue detection and resolution.
Performance testing: Optimize system performance by measuring response times, resource usage, and other key metrics.
Compatibility testing: Ensure your app performs smoothly across different devices, browsers, and platforms.
Usability testing: Evaluate the overall user experience across multiple devices and platforms.
Accessibility testing: Conducted by WCAG-trained testers, including those with disabilities, to ensure compliance with accessibility standards.
Travel and booking software testing: Test international transactions, localized content, UX in varying connectivity, and access restrictions across global regions.
Red team testing: Simulate bad-faith user behavior to assess vulnerabilities and protect against malicious use.
Bias assessment: Evaluate content for potential bias through demographic-specific surveys.
Content guideline compliance: Check app-generated content against specified guidelines to identify inappropriate outputs.
AI act compliance verification: Test AI-driven features for compliance and provide a detailed breakdown of functionality.

2. QualityLogic – “On-Shore Software QA Outsourcing Services”

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QualityLogic offers software testing services focusing on functional testing, QA strategy, and test automation. Their services cover smart energy, telecom, web accessibility, and others, providing customized testing solutions for businesses across various industries. QualityLogic also supports automation frameworks and helps organizations improve product quality and user experience through targeted testing.

Key features according to QualityLogic website:

Manual functional testing: Offers manual testing services to verify that all functions of an application work as expected across various platforms and devices.
Exploratory testing: Provides manual exploratory testing to identify unexpected defects and usability issues without pre-defined test cases, allowing for flexible and in-depth
analysis.
Test automation: Delivers automation frameworks and solutions to increase testing speed and coverage while reducing manual effort for repetitive tasks.
Accessibility testing: Ensures that digital products meet WCAG standards and are accessible to users with disabilities, covering websites, mobile apps, and other software.
Performance and Load testing: Helps evaluate how well a system performs under heavy user loads and different stress conditions, optimizing speed and stability.
Industry-specific testing: Specializes in testing for smart energy and telecom industries, ensuring products meet regulatory and technical standards.
Custom QA strategy: Develops tailored QA strategies to align testing efforts with business goals, optimizing the quality and efficiency of testing processes.

3. TestMatick – “Quality is never too much”

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TestMatick provides software testing services, specializing in manual and automated testing for web, mobile, and desktop applications. They offer functional, performance, usability, and security testing services to ensure software quality across various platforms. TestMatick works with companies to identify defects, optimize performance, and improve user experience.

Key features according to TestMatick website:

Comprehensive QA services: TestMatick offers end-to-end quality assurance outsourcing, covering all aspects of software testing for various platforms.
Device-specific mobile testing: They test mobile applications on real devices to identify functional defects across customers' devices.
Fast project start: Testing projects are accepted within one hour of receiving a task, ensuring minimal delays.
Flexible working hours: TestMatick adapts its business hours to match clients' needs, regardless of location or time zone.
Manual and automated testing: Their team provides both manual functional and automated testing for efficiency and accuracy.
Specialized game and eCommerce testing: Dedicated teams offer specialized testing services for game applications and eCommerce platforms.
Load and performance testing: They conduct performance, load, stress, and volume testing to ensure software reliability under different conditions.

4. Moolya – “Preventing bugs”

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Moolya offers a range of software testing services that focus on delivering quality assurance through manual and automated testing. The company specializes in helping businesses ensure the functionality and usability of their applications across various platforms. With a team of experienced testers, Moolya aims to streamline the testing process and reduce time to market.

Key features according to the Moolya website:

Comprehensive testing services: Moolya offers a wide array of testing services, covering all aspects of quality assurance ensuring seamless user experiences.
Rapid onboarding: Projects are accepted for testing within one hour of task receipt, ensuring quick initiation and responsiveness.
Client-centric engagement: Moolya adapts its business hours to align with client schedules, facilitating smooth collaboration.
Device farm testing: The company tests applications across various devices to optimize performance and compatibility.
Skin in the Game approach: Moolya fosters a deep sense of client co-ownership, strengthening the customer-vendor relationship.
Cultural focus: The company emphasizes resolving cultural issues to enhance project outcomes and client satisfaction.
Diverse industry experience: Moolya has provided testing services across multiple industries, including retail, healthcare, finance, and gaming, demonstrating its versatility and expertise.

5. KiwiQA – “Don’t Just Test, Discover.”

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KiwiQA provides software testing and quality assurance services to businesses across various industries. The company offers comprehensive testing solutions, including functional, performance, and security testing. KiwiQA delivers customized testing strategies that align with client needs and project requirements. With a team of experienced professionals, they aim to enhance the quality and reliability of software applications.

Key features according to KiwiQA website:

Comprehensive testing approach: KiwiQA conducts thorough manual testing to identify critical defects that automated testing may overlook, ensuring high software quality.
User-centric perspective: Manual testing is performed from the end user's perspective, improving the software's user experience and usability.
K-RASINS framework: The proprietary K-RASINS methodology is employed for designing test cases, which helps achieve maximum test coverage based on business workflows and requirements.
Wide range of testing types: Manual testing services include unit testing, system integration testing (SIT), regression testing, API testing, compatibility testing, and mobile app testing.
Test case creation: KiwiQA provides test case creation services to document and execute all test scenarios according to specific requirements.
Adaptability to development models: The manual testing process is flexible and can be adapted to Agile and waterfall development models.
Experienced testing team: A team of seasoned test architects and engineers executes manual testing, ensuring reliability and expertise in the testing process.

6. Ubertesters – “Global remote testers in 120+ countries for top-notch digital products.”

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Ubertesters is a platform for mobile and web application testing that combines manual and automated solutions. It connects businesses with a global network of testers to ensure application quality and functionality. The platform offers bug reporting, real-time feedback, and test management tools, focusing on improving user experience through various testing types.

Key features according to Ubertesters website:

Crowdtesting services: Provides access to a global network of freelance testers for real-world testing across various devices and platforms.
QA outsourcing: Flexible QA outsourcing options, offering either full management or supplementary support for testing needs.
SaaS testing platform: A comprehensive platform that enables build distribution, bug reporting, and test management across multiple platforms.
Multi-platform testing: Expertise in mobile apps, websites, desktop apps, IoT devices, and livestream testing, covering various industries.
End-to-end testing services: Supports the entire product lifecycle with exploratory, functional, usability, regression, and localization testing.
Test case & Plan creation: Provides assistance in creating test cases and detailed test plans to ensure thorough testing coverage.
Remote testing capabilities: Offers remote usability videos, payment testing, and location-based testing to suit various project requirements.

How do you choose the best manual testing company?

Selecting the best manual testing company requires assessing your project’s specific requirements, such as testing expertise, industry experience, and flexibility in collaboration. To make an informed choice, consider the following key factors:

Expertise and experience: Ensure the company has a strong track record in manual testing and relevant experience in your industry or type of software.
Quality of testers: Evaluate the testers' skills and qualifications to confirm that they can provide thorough, effective testing based on human insights.
Communication and collaboration: Choose a company that maintains clear communication channels and aligns with your project’s workflow for seamless collaboration.
Flexibility and scalability: Ensure the company can adapt to your evolving testing needs, including scaling its resources as your project grows.
Testing methodology: Look for companies that follow established testing methodologies to provide structured, detailed, and thorough manual testing processes.
Test coverage: Verify that the company offers comprehensive test coverage, including functional, UI/UX, and exploratory testing, to ensure a well-rounded assessment.
Reporting and documentation: Ensure they provide clear and detailed reports, complete with identified issues, recommendations, and actionable insights for improvement.

What makes GAT a good choice?

Global App Testing (GAT) is here to help you deliver high-quality products to your customers. Here's why GAT is the ideal partner for your testing needs:

Bug discovery: We utilize a global network of testers who engage with your software in diverse, real-world conditions, uncovering issues that in-house or automated testing may overlook.
Comprehensive bug reporting: Our testers provide thorough documentation for each identified bug, including detailed reproduction steps for the device and OS specifications and screenshots or videos to support the findings.
Seamless bug tracking integration: GAT integrates smoothly with popular tools like Jira and TestRail. It automatically logs bugs into your system, making it easier for your team to prioritize and address them.
Ongoing testing and feedback: By integrating into your CI/CD pipeline, we enable continuous bug detection and reporting, ensuring prompt feedback to support agile, iterative development.
Enhanced QA: Our testing improves overall software quality by evaluating its performance and reliability across multiple devices and operating systems in real-world environments.